I do in-house training with my staff, for instance showing them how to do a particular task or procedure, some of which are quite straight forward but others can be quite complex. I find that sometimes when I question them about what they've learned, sometime after the session, they have forgotten most of what they were trained on and the notes that they take are generally not much use to them. What is going wrong?
There is a difference in style and delivery between group training and instructing one or two people on how to carry out a specific task.
Here are a few simple tips to help make one-to-one instruction effective: